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1. AdWords Basics |
5. Optimisation |
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2. Setting Up an Account |
6. Using AdWords Tools |
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3. Account Analysis |
7. Managing Client
Accounts |
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4. Billing |
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a. |
Introduction to
AdWords |
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Google and Google AdWords |
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Objective: Learn about Google search
and Google AdWords, and see how AdWords relates to the
concepts of Internet search engines and keyword
advertising. |
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[Google Search] [Google
AdWords] [Google Adwords Ad]
[Pass in Quiz] |
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Basic AdWords Features |
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Objective: Learn the definitions of
cost-per-click and click through rate, the benefits of
opting into the Google Network, and the advantages of
language and location targeting |
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[Basic Definitions] [The Google Network] [Language &
Location Targeting]
[Pass in Quiz]
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b. |
AdWords
Policies |
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Link Policy |
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Objective: To learn how to create ads
that comply with the link policy. |
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[Link
Policy Overview]
[Pass in Quiz] |
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Editorial Policy |
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Objective: To walk you through the
basic set of editorial standards and learn how to create
ad text that complies. For a comprehensive explanation
of all our ad policies, please review the
AdWords Editorial Guidelines. |
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[Editorial
Policies]
[Pass in Quiz] |
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Product Policy and Keywords |
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Objective: Learn how to create ads
and keyword lists that comply with the
AdWords content policy. |
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[Screened
Products]
[Pass in Quiz] |
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Image Ads Policy |
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Objective: Learn how to how to create
image ads that comply with the
image ads guidelines.
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[Image Ad
Guidelines]
[Pass in Quiz] |
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Trademarks |
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Objective: Understand Google's
trademark policy and complaint procedures.
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[Google Trademarks] [What is a Trademark?] [Google's
Trademark Policy] [Trademark Complaint Procedures]
[US-Canada Trademarks] [Non-US / Canada Trademarks]
[Where to Send Your Letter]
[Pass in Quiz]
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Copyrights |
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Objective: Understand Google's
copyright policy and copyright claims procedure
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[What is a Copyright?] [Google's Copyright Policy]
[Copyright Claims Procedure]
[Pass in Quiz]
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Google's Invalid Clicks Policy |
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Objective: Learn how to define
invalid clicks and explain the steps that Google takes
to monitor invalid clicks on AdWords ads.
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[What Are Invalid Clicks?] [How Google Combats
Invalid Clicks]
[Pass in Quiz]
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Identifying Invalid Clicks |
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Objective: Learn how to explain
possible reasons for an increase in clicks, and why high
click volume does not necessarily indicate invalid click
activity. |
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[Common Reasons for Click Increases] [Multiple
Clicks from One Source] [Identifying Invalid Clicks]
[Begin an Investigation]
[Pass in Quiz]
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c. |
Ad Distribution |
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What is the Google
Network? |
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Objective: Get a clear picture of the
Google Network. Learn about the specific benefits of the
Google Network and see why ad distribution is important
to success. |
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[Basics] [Search Network] [Content Network] [Image
Ads] [Smart Pricing for the Content Network]
[Pass in Quiz]
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How Search & Content Placement Work |
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Objective: Learn about Google's
search targeting, contextual targeting to content pages
and site-targeted advertisements. |
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[Search Targeting] [Contextual Targeting] [Quality
of Ad Delivery] [Quality of Google Network Sites]
[Effective Ads & Keywords for Content Distribution]
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Where Ads Can Appear |
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Objective: Understand the types of
web properties that display AdWords ads, and learn what
AdWords ads look like on search and content pages.
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[Overview] [Examples - Search Ads] [Examples -
Content Network]
[Pass in Quiz]
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Common Questions |
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Objective: Learn to handle typical
questions about displaying and tracking ads on the
Google Network. Be able to determine where AdWords ads
appear across the Web, evaluate the performance of
contextual ads, and accurately target ads by language
and region on the Google Network. |
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[Can I see where my ads appear?] [Is Click through
Rate Lower on Content Pages?] [Should I Write
Different Ads For Search and Content?]
[Pass in Quiz]
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d. |
Pricing &
Ranking |
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Cost Control |
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Objective: Control the spending of
your AdWords account by better understanding your
maximum cost-per-click (CPC) and daily budget. |
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[Maximum Cost-Per-Click] [Quality Score and Minimum
Bid] [Smart Pricing] [Daily Budget Over delivery
Defined]
[Pass in Quiz]
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Ad Ranking |
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Objective: Ad Rank is your ad's position
on a search results page. Learn how we rank your ads and
help keep your costs down. |
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[How are ads ranked?] [Rank Number] [AdWords
Discounter & Actual CPC]
[Pass in Quiz]
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a. |
Creating an
Account |
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AdWords Account Structure |
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Objective: Understand the structure
of an AdWords account, including the differences and
unique characteristics of campaigns and Ad Groups. Get
practical tips for designing good keyword lists and
organizing campaigns into structured, relevant Ad
Groups. |
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[Account Structure] [Campaigns vs. Ad Groups]
[Campaign Strategy]
[Pass in Quiz]
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Targeting by Language and Location |
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Objective: Learn how to target your
prospects by language and location. |
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[Name your campaign and Ad Group] [Choose Your
Language Targeting] [Choose Your Location Targeting]
[Location Targeting Options] [Choose Your Location
Targeting] [Regional Location Targeting] [Customized
Targeting]
[Pass in Quiz]
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Ad Groups, Ads and Maximum
Cost-Per-Click |
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Objective: Learn how to create a
successful Ad Group by writing effective ad text,
choosing the right maximum cost-per-click, and
estimating traffic and potential costs. |
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[What is an Ad Group?] [Ad Group Naming] [Ad
Creation / Enter Keywords] [Choose a Currency]
[Choose Your Maximum Cost-Per-Click (CPC)] [The
AdWords Discounter] [Calculate Traffic Estimates]
[Traffic Strategy]
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Daily Budget |
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Objective: Learn how to set a daily
budget, and grasp the impact that daily budget has on
your ad delivery |
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[What is a Daily Budget?] [Setting a Daily Budget]
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Completing the Account Set-Up Process |
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Objective: Learn what it takes to
complete the account set-up process, how to confirm your
email address, and how to activate your new account.
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[Setting Your Login Information] [Email Verification
and Billing Information]
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b. |
Account
Navigation |
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AdWords Account Navigation |
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Objective: Learn to navigate the main
sections of your AdWords account. |
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[Accessing AdWords] [Navigating the Tabs]
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Campaign Management |
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Objective: Learn to navigate through
your account on the Campaign Summary page, and
understand how to edit information at the campaign
level. |
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[Campaign Summary] [Editing Campaign Settings]
[Campaign details]
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Ad Group Management |
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Objective: Learn to locate and
interpret data at the Ad Group level and to edit Ad
Groups and keywords from the Campaign Details page or
the Ad Group view. |
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[The Ad Group Detail Page] [Editing Maximum CPCs &
URLs] [Keyword Lists] [Creating New Ads] [Editing
Ads] [Deleting Ads]
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Reports & My Account |
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Objective: Learn how to navigate to
the Report Centre, find billing information and edit
information under the My Account tab.
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[The Report Centre] [My Account Tab] [Billing
Summary] [Billing Preferences] [Account Preferences]
[The Budget Page] [Access]
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c. |
Keyword
Matching |
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Keyword Matching Options |
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Objective: Understand the various
keyword matching options and how to use them to your
advantage in your campaigns. |
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[Introduction to Keyword Matching Options] [Broad
Match] [Phrase Match] [Exact Match] [Negative Match
Embedded Match]
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Keyword Matching Functions and
Benefits |
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Objectives: You will learn how to use
keyword matching to:
*Better target ads and control
costs.
*Improve clickthrough rate (CTR), boost your ad
position, and increase your return on investment (ROI). |
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[Broad match keywords] [Phrase match keywords]
[Exact match keywords] [Negative match keywords]
[Embedded match keywords]
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Implementing Keyword Matching Options |
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Objective: Learn how to implement
keyword matching to target your audience most
effectively. |
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[Example 1] [Example 2] [Example 3]
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d. |
Location &
Language Targeting |
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How AdWords Targets Users |
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Objective: We can use an advertiser's
language and location targeting settings to reach users
in many different areas around the world. Learn how
Google determines the location and/or language of a user
by Internet Protocol (IP) address, Internet domain,
query parsing, and language preference detection. |
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[IP Address] [Internet Domain] [Query Parsing
Language Preference]
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Language and Country Targeting |
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Objective: Targeting users by one or
more languages or countries is the best option for
businesses that sell globally or to specific countries.
Learn when and how to target by language or country. |
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[Targeting by Language or Country] [Implementation]
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Region and City Targeting |
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Objective: Target your ads to small
geographic areas using region and city targeting to
reach a specific population. Learn why and when to use
region and city targeting, and get step-by-step
instructions on setting this option for your AdWords
campaign. |
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[Why and When Should I Target a Region or City?]
[What Will Regionally Targeted Ads Look Like?]
[Implementation] [Region and City Targeting
Accuracy]
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Customised Targeting |
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Objective: Customized targeting uses
specific latitude and longitude points on a map or a
physical address to target a specific area. Learn when
and how to use this option to reach more qualified
leads. |
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[When to Use Customized Targeting] [Three Types of
Customized Targeting] [Implementation]
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e. |
International
Advertising |
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Benefits of International Advertising |
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Objectives: Discover how and when to
target AdWords ads to multiple countries. Learn to
assess the impact of global targeting for a given ad
campaign. Understand how to explain the benefits of this
kind of targeting. |
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[Google Interfaces] [Ad Targeting] [Identifying the
Benefits of International Advertising] [When Does it
Make Sense?]
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Targeting Your International Audience |
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Objective: Learn how to target ads using
languages and locations and how to minimise costs when
advertising internationally. |
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[Customized Targeting] [AdWords Makes International
Ads Easy] [Avoid Unnecessary Cost [Before Creating
Ads - Local Targeting]
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Developing International Campaigns
and Ads |
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Objective: Learn to write ad text
targeted to local markets, using the appropriate local
languages, and understand payment options available to
advertisers around the world. |
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[Customised Targeting] [AdWords Makes International
Ads Easy] [Avoid Unnecessary Cost] [Before Creating
Ads - Local Targeting]
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f. |
Site Targeting
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Introduction to site targeting |
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Objective: Learn how site-targeted ad
campaigns work, and who should create them. |
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[What are site-targeted ads?] [Eligibility for site
targeting] [Appearance and location] [Formatting
Expanded Text Ads]
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Creating a site-targeted campaign |
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Objective: Learn the steps for creating
site-targeted ads and choosing where they will appear. |
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[Campaign creation basics] [Campaign Creation - Step
by Step] [Choosing the sites where your ad appears]
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Pricing, competition and campaign
management |
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Objective: Understand how
cost-per-impression pricing works, how CPM ads compete
with CPC ads, and how site-targeted ads are managed in
the AdWords account. |
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[Pricing for site-targeted ads] [How site-targeted
ads compete for ranking] [Managing site-targeted
campaigns]
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a. |
Keyword
Performance |
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Relevance and Click through Rate |
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Objective: Understand the function of
the following:
- Google's Mission
- Ad relevance
- The Adwords' minimum click through rate (CTR)
threshold
- Predicted CTR values
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[Google's Mission] [Search vs.
Ad Relevance] [Evaluating Your Keyword Performance]
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Keyword Evaluation |
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Objectives:
- Learn about keyword states and what each
represents.
- Understand account slowing and what causes an
account to be slowed by the AdWords system.
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[Keyword States] [Google's Performance Monitor]
[Controlling Your Keyword Performance]
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b. |
Reports
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How to Create a Report |
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Objective: Understand what reports are
and how they are used. Learn where to find reporting
features and how to create customised reports based on
your needs. |
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[Reports Explained] [AdWords Standard Reports]
[Reports Graphs]
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Additional Reports Features |
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Objectives: Learn how to download, save
and email reports, and get some basic report
troubleshooting tips. |
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[Download Centre] [Creating AdWords Reports]
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c. |
Basic ROI and
Conversion Tracking |
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Understanding ROI |
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Objective: Learn how to calculate your
advertising ROI (return on investment) |
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[Calculate Your ROI] [Example - Camera Shop]
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Introduction to Conversion Tracking |
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Objective: Understand and implement
AdWords conversion tracking. |
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[Defining a Conversion] [Setting It Up] [Disabling
It]
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Getting Your Conversion Tracking Code |
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Objective: Understand how to select your
settings and implement your conversion tracking code. |
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[Site Security Level and Language] [Implementing
Your Code] [The Google Site Stats Link] [Verifying
Your Code]
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Using Conversion Data to Improve Your
ROI |
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Objective: Learn to:
- Analyse conversion statistics
- Determine the return on investment, or ROI, of
your campaigns
- Improve campaign performance using your
conversion data
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[Your Data] [Ad Group Data] [Report Centre Data]
[Troubleshooting Tips] [Limitations]
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d. |
Advanced
Conversion Tracking |
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Introduction to Advanced Conversion
Tracking |
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Objectives: Understand the functions of
advanced conversion tracking options. |
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[Background] [Conversion Types]
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Getting Your Conversion Tracking Code |
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Objective: You will learn how to:
- Define values for your conversions.
- Implement and verify your conversion tracking
code.
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[Static Variables] [Non-Static (Dynamic) Variables]
[Verifying Your Code]
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e. |
Cross-Channel
Conversion Tracking |
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Introduction to Cross-Channel
Tracking |
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Objectives: You will learn the benefits
and pre-requisites of cross-channel conversion tracking
and how to prepare to implement this feature for your
campaigns. |
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[Overview] [Definition of Terms] [How It Works]
[Benefits of Tracking URLs]
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Basic Setup |
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Objective: You will learn the basics of
implementing cross-channel conversion tracking and how
to verify your setup. |
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[Overview of Setup] [The Site Stats Text Block]
[Verifying Your Setup]
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Detailed Setup and Maintenance |
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Objectives: Review cross-channel
tracking setup and maintenance in more detail for
various non-AdWords campaigns in your account. |
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[Setup for One Channel] [PPC Setup - One vs.
Multiple Tracking URLs] [PPC - Tracking With One
URL] [PPC - Tracking With Multiple URLs] [Yahoo!
Easy Track Enabled] [Yahoo! Easy Track Disabled]
[Non-PPC Channel Campaign Setup] [Changing
Destination URLs]
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f. |
Ad Visibility
and Troubleshooting |
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Account-Wide Issues |
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Objective: Learn how to identify and
correct issues at the account level that may prevent ads
from showing. |
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[Email Verification] [Billing Information] [Declined
Payment or Credit Card]
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Campaign-Specific Issues |
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Objective: Learn how to identify and
correct issues at the campaign level that may prevent
your ads from showing. |
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[Campaign Status] [Daily Budget Settings] [Ads
Targeted Outside Your Region] [Campaign Negative
Keywords] [Opting in to the Google Network]
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Ad Group-Specific Issues |
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Objective: Learn how to identify and
correct issues at the Ad Group level that may prevent
ads from showing. |
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[Maximum CPC and Daily Budget] [Ad Group Status] [Ad
Approval Status] [Adult Content] [Missing Keywords
or Ad Text]
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Keyword-Specific Issues |
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Objective: Learn how to identify and
correct issues with your keywords that may prevent your
ads from showing. |
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[Keyword Maximum CPCs] [Keyword Status] [Increasing
Your Maximum CPC to the Minimum Bid]
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a. |
Your Website
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Preparing to Optimise |
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Choosing Landing Pages |
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b. |
Keywords, Ad
Text and Ad Groups |
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Selecting Keywords |
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Writing Targeted Ad Text |
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Structuring Ad Groups |
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c. |
Performance
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Increasing a Low CTR |
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Increasing Traffic/Clicks |
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Increasing Conversions |
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Adjusting CPCs to Maximise ROI |
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a. |
Time-saving
Tools |
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Find and Edit |
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Objective: AdWords offers a variety of
tools to help you quickly manage and modify your
campaigns. Use our time-saving tools to make changes to
ads, keywords and maximum cost-per-click bids (Max CPCs)
across your entire account, or simply take advantage of
their search capabilities to find exactly what you are
looking for. These tools are especially beneficial for
advertisers with numerous campaigns, ads and/or keywords
to manage. |
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[Ad Text] [Keywords] [Maximum CPCs] [Campaign
Negatives]
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b. |
Account
Performance Tools |
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Keyword Tool |
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Objective: Need more keywords? Learn to
use this tool to find and add new keywords to your Ad
Groups, refine your keyword list, find negative keywords
and see additional keywords that can also trigger your
ads (expanded matches). |
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[About the Tool] [Using the Tool] [Reviewing Your
Keyword Results]
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Site Exclusion |
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Objective: Learn how to prevent your ads
from appearing on certain web sites in the Google
Network. |
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[About the Tool] [Using the Tool]
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c. |
Analytics Tools
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The Traffic Estimator |
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Objective: Thinking about adding a new
keyword to your account? With the Traffic Estimator, you
can see how your keyword might perform. Learn what this
tool does and how to use it. |
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[About the Tool] [Using the Tool] [Reviewing Your
Traffic Estimates]
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d. |
Troubleshooting
Tools |
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Ads Diagnostic Tool |
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Objective: Learn how to use the Ads
Diagnostic Tool to troubleshoot your ads |
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[About the Ads Diagnostic Tool] [Using the Ads
Diagnostic Tool]
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Disapproved Ads Tool |
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Objective: Learn how to use the
Disapproved Ads Tool to find useful information about
any ads in your account that AdWords Specialists have
disapproved. |
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[About the Disapproved Ads Tool] [Using the
Disapproved Ads Tool]
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a. |
My Client
Centre |
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My Client Centre |
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Objective: With My Client Centre, client
managers (such as agencies, search engine marketers and
automated bid managers) can more efficiently manage
multiple AdWords accounts or large campaigns. Learn more
about My Client Centre, including steps to setting one
up. |
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[What is My Client Centre?] [Benefits] [Getting a My
Client Centre] [Linking Accounts] [Accessing Client
Accounts] [Dashboard View and Reporting Features]
[Limitations]
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b. |
Selling AdWords
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Selling the Benefits of AdWords |
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Objective: Learn how to explain the
advantages of Google search, distinguish search results
from AdWords ads, and outline key points for making a
successful AdWords sale. |
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[The Google Search Experience] [AdWords Targeting]
[Marketing Reach] [Google AdWords Costs] [AdWords
Versatility]
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The Basic Google Sales Pitch |
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Learn how to explain how to get started
with the AdWords program, how Google advertising can
drive profits, and what steps constitute a successful
sale. |
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[AdWords ROI] [Making AdWords Profitable for
Clients] [Sample Project Milestones]
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Addressing Common Client Questions
and Concerns |
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[Why Choose Google?] [Search Marketing] [Advertiser
Satisfaction] [Common Client Concerns] [Summary]
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